Fraud Blocker

Kia ora and welcome from our team.

Close this search box.

Effective Staff Supervision

  • Your first supervisor role
  • Duration: 2 day workshop
  • Delivery: face-to-face (or virtual option available upon booking)
  • Who? Front-line supervisors, team leaders, warehouse managers

Onsite and offsite, as a supervisor it is essential to have a good understanding of how your team operates, how it is likely to behave under pressure, and what actions to take to manage them effectively.

Staff supervision consists of leadership which entails engaging, influencing, and motivating your people. Leadership also means creating willing followers which requires one to be confident, dynamic and persuasive.

This supervisor program delivered by our team promises to set you up for success.


Book Online Now

Course Overview

This two-day course offered by Aptitude Management will help supervisors to overcome the current challenges faced in their role. such as a lack of displayed leadership, the inability to manage & improve staff performance, and a whole lot more.

In this program you will gain the skills to lead effectively by learning and applying proven supervisor strategies. You’ll discover methods for creating workplace alliances, setting goals & objectives, delegating tasks, delivering feedback and managing conflict.

This training covers everything needed for supervisors to thrive.


Please note: This course also includes DISC® Profiling which assesses individuals on four behaviour styles that include either dominance, influence, steadiness or conscientiousness. This predicts how the individual is most likely to act/react to certain situations.

Effective Staff Supervision Outcomes

  • Gain more compliance in establishing your role as a leading supervisor.
  • Adapt better to difficult situations with staff by utilising a flexible range of leadership skills.
  • Discover effective techniques for providing feedback that empowers employees.
  • Finally begin to develop the skills to become a first rate leader in the workplace.
  • Apply time management & goal setting strategies to enhance your effectiveness.
View Upcoming Events >

Topics Covered During this Course

  • Making the transition into leadership
  • Core responsibilities of an effective supervisor
  • Key attitudes & behaviors
  • Workplace goals & planning
  • Communication strategies – active listening skills/techniques
  • Giving & receiving feedback and providing clear instructions
  • Managing workplace conflict and difficult situations

Also covered

  • Managing performance
  • The Situational Leadership Model
  • Coaching team members
  • Workplace delegation

Program Framework

All Aptitude courses are conducted through our Program Framework consisting of:

  • Workshop booking consultation
  • Trainer led skills gap analysis
  • Tailored participant training plan
  • Post workshop coaching

Further Details

This course is suited to new or seasoned frontline managers and supervisors looking for practical strategies and tools for enhancing their supervisory capabilities.

Experiential Learning

More than simple theory, this 2 day workshop includes trainer demonstrations, participant role plays, facilitated group discussions and in-depth feedback and guidance.

Fully Catered

All our training programs include a detailed learner guide, refreshments provided throughout the day and a sit down lunch.

Want us to Contact You?

Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.

Program Details


Prefer to Talk?

Call now: 09 886 0071

5 star participant feedback
Our trainer was a knowledgeable and skilled presenter who brought each person’s story to the table which allowed us to further learn from each other.
– Head of Lending & Operations
I thoroughly enjoyed the workshop and the way it was presented it. I feel I will be able to make immediate improvements and look forward to implementing them.
– Production Manager
Out trainer was a pleasure to have facilitate the course and managed our diverse group extremely well. Would highly recommend.
– State Coordinator

Aptitude Management Satisfaction Policy

If you attend a workshop and are unhappy with the course, simply inform us, and we will refund your fee in full Policy Conditions

Similar courses on offer

Want us to Contact You?

Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.